Shipping policy

Shipping Policy

ROF UK delivers refurbished office furniture across the UK.

Delivery times

We aim to deliver orders within 2–7 working days from the date your order is confirmed.

Delivery times can vary depending on the size of the order, delivery location, stock availability and access requirements.

For larger furniture orders or deliveries requiring specialist arrangements, we may contact you to arrange a suitable delivery date.

Delivery arrangements

Our delivery service is intended for UK mainland addresses unless otherwise agreed.

Please ensure that the delivery address is correct and that there is suitable access for the furniture being delivered. If you have any concerns about access, including stairs, narrow doorways or restricted access, please contact us before ordering.

Delivery charges

Any applicable delivery charges will be shown during the checkout process before you complete your purchase.

Delays

Although we aim to meet the stated delivery times, occasional delays may occur due to circumstances outside our control. If there is a significant delay, we will contact you where reasonably possible.

Damaged deliveries

Please inspect your furniture when it arrives. If your order appears to have been damaged during delivery, please contact us as soon as possible and provide photographs where appropriate.

Your statutory consumer rights are not affected by this policy.

Contact

If you have any questions about delivery, please contact ROF UK using the contact details provided on our website.